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Partnering for Success

Partnering for Success

February 17, 2017

Regardless of the region you are in globally, we continue to hear about industries that are becoming a commodity industry.

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Congratulations to Maranello Motorsport and Cumulo9

Congratulations to Maranello Motorsport and Cumulo9

February 10, 2017

The Document Institute's partner Cumulo9 was front and centre for the Maranello Motorsport Ferrari win of the Bathurst 12 Hour

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The Biggest Challenge for Moving to e-Delivery in Australia

The Biggest Challenge for Moving to e-Delivery in Australia

June 6, 2016 // Tags:

Every year in Australia there are about 2 billion high-volume transaction and other essential documents produced and sent, with more than 75% of this volume still going by traditional physical mail. What is the adoption rate and what are…

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Tsunami Alert: Largest Postage Increases Ever Will Cost $Millions!

Tsunami Alert: Largest Postage Increases Ever Will Cost $Millions!

December 8, 2015 // Tags: australia post postage

The single largest change catalyst in the high-volume personalised customer communication space is about to happen in Australia. Will this tsunami wash over you, or destroy your customer communication budgets and processes?

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What is the Cost Impact to You?

What is the Cost Impact to You?

September 28, 2015 // Tags: australia australia post postage PreSort Letters

The biggest price increases ever! After increases in March and more in October, Australia Post has proposed that the basic postage rate will move from 70 cents to $1 in January!

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13 Critical Functions All Document Owners Must Know

13 Critical Functions All Document Owners Must Know

May 4, 2015

Over recent years, many document owners have made the decision to bring more of the document composition and production processes in-house for their personalised customer communication. There are many valid reasons to do this, however th…

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Australia Post PreSort Letter Service Price Jump

Australia Post PreSort Letter Service Price Jump

February 23, 2015 // Tags: australia post postage PreSort Letters

On Monday, 2 March 2015, the postage price for Australia Post’s business services goes up again. Are you ready?

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Are you ready for the changing landscape of customer communication?

Are you ready for the changing landscape of customer communication?

September 18, 2014 // Tags: australia transaction document specialist school New Zealand customer communication personalised customer communication

The customer communication landscape is changing rapidly. More customer touch points, changing delivery methodologies, rising cost pressures, and technological opportunities are all having their effect. In response, more and more document…

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Future Print Apprenticeship Summit

Future Print Apprenticeship Summit

August 29, 2014 // Tags:

The Future Print project has been a great success and the first Future Print Apprenticeship Summit will be held in Sydney on 16 September 2014

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Digital Post Australia to Close

Digital Post Australia to Close

June 18, 2014 // Tags: australia australia post digital mailbox digital post australia

Today I received notification that "after three years of working to revolutionise the way mail is delivered in Australia", that Digital Post Australia have made the "very difficult decision" to close their service.

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Australia Post Pricing Changes for Business Letters

Australia Post Pricing Changes for Business Letters

May 28, 2014 // Tags: australia australia post postage

On 2 June 2014, Australia Post will introduce new timetables for Imprint mail, Metered mail, Clean mail, Local Country letters, Charity mail, and - most importantly for many - PreSort letters.

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On Top of the World with Objectif Lune

On Top of the World with Objectif Lune

May 18, 2014 // Tags: Melbourne Eureka Tower Objectif Lune OL Connect

This past week I had the pleasure of being at the top of the world – or at least on the floor above the Southern Hemisphere’s highest viewing platform – for the Australian launch of Objectif Lune’s OL Connect, their new multi-channel commun…

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