13 Critical Functions All Document Owners Must Know
Over recent years, many document owners have made the decision to bring more of the document composition and production processes in-house for their personalised customer communication. There are many valid reasons to do this, however th…
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Australia Post PreSort Letter Service Price Jump
On Monday, 2 March 2015, the postage price for Australia Post’s business services goes up again. Are you ready?
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Are you ready for the changing landscape of customer communication?
The customer communication landscape is changing rapidly. More customer touch points, changing delivery methodologies, rising cost pressures, and technological opportunities are all having their effect. In response, more and more document…
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Future Print Apprenticeship Summit
The Future Print project has been a great success and the first Future Print Apprenticeship Summit will be held in Sydney on 16 September 2014
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Digital Post Australia to Close
Today I received notification that "after three years of working to revolutionise the way mail is delivered in Australia", that Digital Post Australia have made the "very difficult decision" to close their service.
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Australia Post Pricing Changes for Business Letters
On 2 June 2014, Australia Post will introduce new timetables for Imprint mail, Metered mail, Clean mail, Local Country letters, Charity mail, and - most importantly for many - PreSort letters.
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On Top of the World with Objectif Lune
This past week I had the pleasure of being at the top of the world – or at least on the floor above the Southern Hemisphere’s highest viewing platform – for the Australian launch of Objectif Lune’s OL Connect, their new multi-channel commun…
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Sponsoring and Speaking for the POWER OF PRINT
The Document Institute’s Brett Dashwood will be making his way across the Tasman to Auckland, New Zealand to speak at PrintNZ’s POWER OF PRINT Conference next week, which is running Thursday to Friday, 22 – 23 May 2014.
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nib Begins Educating Transaction Document Specialists
nib health funds is one of Australia’s fastest growing health funds with more than 1 million customers across Australia and New Zealand. Last week The Document Institute ran a very successful Transaction Document Production (TDP) course at …
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Acadami wins Xplorer of the Year
Acadami are thrilled to receive the Xplorer of the Year Award. The award came as a complete shock to them because the award has never been given out to a company before; always to individual members to recognise volunteer service.
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The Document Institute’s Partner acadami to Host Xplor Pre-conference Program
The Document Institute partner acadami will again be hosting a pre-conference program at Xploration 14, to be held in Orlando, Florida in March 2014. The program will cater for people with a wide variety of roles involved in the transact…
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True One-to-One Marketing Can Be a Reality, Not Just a Goal. It’s All About Relevancy!
Too many companies are still restricting their marketing efforts to generic or simple personalisation. Often, this is due to a failure to understand the potential inherent in their knowledge of their customer’s data. Sometimes it’s just in…
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